Terms and Conditions of Sale

These terms and the laws of New South Wales, Australia, apply to all transactions for the purchase of EAL products ("Products") from EAL through its web site at www.experience.epson.com.au and any associated web page (the "Site"). These terms represent the complete Agreement between EAL and the Buyer covering the sale of Products from this Site. Except for terms implied by applicable legislation, EAL does not offer or agree to any conditions, warranties, guarantees or representations relating to the quality, description or performance characteristics of the Products other than those set out in these terms. The Buyer's completion of the Order form on this Site will constitute an offer to the Buyer to purchase Products (the "Order"). All Orders are subject to acceptance by EAL.

PRICES
The prices to be paid by the Buyer for all Products will be EAL's current selling price on the date of receipt by EAL of the Order, less any applicable discounts in effect at that time. All Orders will attract a delivery charge as set out on the Delivery Charges page of the Checkout.

EAL reserves the right to change its prices from time to time without prior notice to the Buyer. All prices in this website include Australian Goods and Services Tax (GST) at 10%.

The GST payable by the Buyer will be shown on the invoice, which EAL will send to the Buyer. Delivery charges to the nominated address will be advised to the Buyer on the delivery screen and Order confirmation pages of the Site.

STOCK AVAILABILITY
If a Product is "out of stock" when EAL processes an Order, EAL will contact the Buyer to discuss revised delivery times or refund options.

ORDER DELIVERY AND CANCELLATION
All Orders by the Buyer under this Agreement must be placed via the forms provided on this Site and must specify the information requested, including (but without limitation):

(a) Quantity and description of Products
(b) The full street address to which the Product is to be delivered
(c) Current billing address to which credit card statements are sent.

The Buyer must complete all information requested on the Order form before the Order is processed by EAL.

EAL will not accept orders:·

(a) From trade customers who are buying Products for resale;
(b) If the Buyer does not offer to pay by one of the credit cards listed in this website; or
(c) If the Buyer's credit card provider does not confirm the payment.

PAYMENT
Payment for Products purchased from EAL via the Site can be made only by VISA or MasterCard credit cards.

EAL will verify the credit card information submitted by the Buyer and will advise the Buyer that its Order has been accepted. The Buyer agrees to submit to EAL such information as may be reasonably requested by EAL for the authorization and verification of its credit card purchases.

EAL reserves the right to exercise its lawful remedies if a dispute arises over payment through the Buyer's credit card provider. In particular, but without limitation, if the Buyer's credit card provider rejects a payment when due, EAL at its discretion may delay or cancel delivery of Orders placed by the Buyer.

EAL may also offset and deduct from any refund due to the Buyer all sums owed by the Buyer to EAL. If the Buyer's account is placed in collection, EAL will be entitled to claim all reasonable expenses for collection, including legal fees incurred in connection therewith.

CANCELLING AN ORDER
If the Buyer wishes to cancel an Order prior to shipment, the Buyer must contact EAL Customer Service immediately on 1300 361 054 and or e-mail weborders@epson.com.au EAL will endeavour to accommodate the Buyer's request, if the merchandise has not shipped.

If the Buyer's entire order is cancelled prior to shipment EAL will apply a credit to the Buyer's credit card and may also aply a cancellation fee.

If an Order has already shipped EAL's normal returns and exchanges procedure will apply.